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Frequently Asked Questions

How do I know if it is time to replace my furnace?

This is a question we get all the time and is somewhat hard to answer. 

We have seen many old furnaces that are 20 plus years old that are in good working order. 

If you have a contractor tell you to replace your furnace simply because it is old we would suggest calling someone else. We have seen many old furnaces that are 20 plus years old that are in good working order and are not needed to be replaced.

There are many good reasons for replacement. 

1. Safety. The number one reason is if it is unsafe to operate. This will usually be due to an issue with your heat exchanger.

2. Serviceability. The second best reason is if you are in need of repair and parts are no longer available. There are many furnaces that are out there that no longer have parts available or hard to find. If parts are weeks away that can mean you could be possibly without heat for weeks in freezing temperatures and have larger more expensive repairs to resolve.

3. Environment and Savings. While it is a great thing to reduce our monthly bills for our utilities, it is more important that we do what we can for our environment. If you can save up to 40% on your your monthly bill every month, it also means you are reducing your own carbon footprint. By reducing our carbon footprints it helps ensure that our resources will be around for many generations to come. 

With so many brands on the market, how do I know which furnace to choose?

True, there are many different options out there and it can can be quite overwhelming to try to research them all. As well, there is a great deal of conflicting information. It doesn’t matter which products you search, there will be both good and bad reviews.

Usually, the bigger the name of the product, the higher the price. These companies spend a lot of money to make sure you know their names. You have probably heard of Carrier, Goodman, Lennox, Trane, York, and Rheem.  What you may not know, is that these companies also produce products under other names that use many of the same manufactured components for a lower price.

The truth is there are 6 main companies producing approximately 150 different products. Many of these products are virtually identical with only minor changes to the appearance. These companies also tend to use common components from large manufacturers. Examples of these are names you will recognize; Honeywell, White Rogers, Emerson, and Johnson Controls. In short, they are all using manufactured parts from the same suppliers using the same technology.

As a company, we have done, and continue to do our own research on the products that are out there. Our years of industry knowledge comes from personal experiences as well as manufacturer supplied information and facts. Our recommendations are based on the desire to provide a quality product at the best possible price. We have options that suit the needs and budgetary concerns of every customer and base it on the customers needs. 

The last, but most important thing to remember is that many problems that can arise with your furnace are due more to installation errors then equipment failure.  Be sure to only let qualified, reputable companies install or work on your furnace.

If I need to have a furnace installed how long does it take and how soon can it be done?

Our customers are all important to us and we do our absolute best get things completed in a timely manner. In emergency situations, when a customer is without heat, we aim to have them up and running within 24hrs. For all non-emergency situations, we will work with you to find the most convenient time possible.

Other Questions

What does HVAC mean?

HVAC is an acronym for Heating Ventilation and Air Conditioning. This term is used both in commercial and residential applications.